Shipping & Returns & FAQ
Returns & Exchanges:
- Full Price items are eligible for free size exchange, Store Credit or Return to original payment method minus 20% re-stocking fee per each US order.
- To return your Return or Exchange on Full Price Items, email curvybeachbikinis@gmail.com and tell us why you would like to return or exchange. Fit feedback helps us!
- Once approved, the garment must arrive back to us within 14 days from when it was delivered with the tags, original bag and sanitary liner in place and be unwashed, unworn and free from smoke, hair or stains - specifically deodorant.
- Please note all orders over $200 are not eligible for Returns - but Store Credit or Exchange. Thank you for understanding!
- Exchanges in the US are totally complimentary.
- Return orders for a refund have a 20% restocking fee.
- Please allow us 2 weeks to process returns and exchanges. Hang tight and we will be in touch.
- Orders cannot be cancelled. Please check your details carefully!
Final Sale Info:
Final Sale = No Returns or Exchanges.
- We understand that final sale purchases can be frustrating. However, please know that pricing on final sale items is below cost.
- Sale items are non-refundable. No returns. No exchanges.
- We do not Price Match during a sale - thank you for understanding!
Because of this, we need to be strict about not accepting any returns on final sale items. We hope you understand our position.
Shipping:
- We cannot be held responsible for orders that go missing after obtaining a “Delivered” status and claims must be taken up with your local USPS branch.
- If your order can be delivered to a work or more secure address - we recommend it.
- If you package has been lost, we recommend entering the tracking here to get the USPS started finding it: https://www.usps.com/help/missing-mail.htm
- All orders shipped within the United States are sent via USPS First Class Mail, DHL or UPS.
- You will be emailed your own Tracking number so you can follow the progress of your package.
- Orders are shipped within 1-2 business days from when you place your order from our warehouse in Miami, Florida.
- For International customers, please note that customs and import duties may be applied to your order when it reaches its destination. Curvy Beach is not responsible for these fees.
- Tracking information sent in shipment notification emails may take up to 24-48 hours to update with current location.
Reminder:
- Jacuzzis have TONS of chlorine and can damage your suits. Especially on cruises! We would recommend wearing your suit briefly and washing with cold water immediately after.
- Our Metallic Suits can lose their glitter if exposed to rough surfaces like concrete or the bottom of a pool. Please try to be careful, babe!
And most of all, enjoy!